Terms of Service

Terms of Service in short
  • By ordering any of our products, i.e. directly with us, you agree to be bound by these Terms of Service.
  • By placing an order at Andrew Tong Art, you warrant that you are at least 18 years old or have parents’ permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled in accordance with our Privacy Policy.
  • Events outside Andrew Tong Art’s control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • As small entrepreneur Andrew Tong Art does not charge value added tax according to the German tax law (§19 UStG Kleinunternehmerregelung).
  • Shipping costs and payment fees are not included and need to be recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • Andrew Tong Art reserves the right to amend any information without prior notice.

Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions. By placing an order at Andrew Tong Art, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Andrew Tong Art for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information
All personal information you provide us with or that we obtain will be handled by Andrew Tong Art as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Andrew Tong Art and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Andrew Tong Art to delete or correct the information held about you. By accepting the Andrew Tong Art Conditions, you agree to the above.

Force Majeure
Events outside Andrew Tong Art’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Andrew Tong Art is released from Andrew Tong Art’s obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment
All products remain Andrew Tong Art’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from Andrew Tong Art.

All transfers conducted through Andrew Tong Art are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.

Local Taxes
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Additional Information
Andrew Tong Art reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Andrew Tong Art has the right to cancel the order and refund any amount paid in the best way. Andrew Tong Art shall also notify the customer of equivalent replacement products if available.